Contact
Last updated: September 3, 2026
One inbox, one person reading it. Email support@theflightagent.app and you will get a reply, usually within two business days.
What to email about
| Subject | What to include |
|---|---|
| Account & billing | The email address on your account. Please do not send card details — we never need them, and payments are handled entirely by Lemon Squeezy. |
| A scout isn't working | The route, the target price you set, and roughly when you expected an alert. |
| Correction to an article | The article URL, the sentence that is wrong, and a link to the airline or government page that says otherwise. These are prioritised over everything else — see the editorial policy. |
| Press & partnerships | What you are proposing and who you represent. Note that we do not publish sponsored or paid posts. |
| Privacy & data requests | Access, correction, deletion or portability requests under GDPR and similar laws. We respond within 30 days — see the privacy policy. You can also delete your account and all its data yourself from your dashboard. |
Reporting an error in an article
If a fee, a baggage allowance, a visa rule or a compensation entitlement on this site is out of date or wrong, please tell us. Every rule we publish is meant to be linked to the airline's or government's own page; if the source has changed and we have not caught it, that is our problem to fix.
Verified corrections are made to the article and the "last checked" date at the foot of the post is updated.
What we cannot help with
- Changing, cancelling or refunding a booking. We are a price monitoring service — we never take your booking. Contact the airline or the agent you actually booked with.
- Filing a compensation claim on your behalf. Our articles explain how to do it and link to the regulator; we cannot act as your representative.
- Visa applications or immigration advice. Always confirm with the relevant embassy or immigration authority.