Privacy Policy
Last Updated: April 3, 2026
The Flight Agent ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights over it.
1. Data We Collect
| Data | Purpose |
|---|---|
| Email address | Account authentication and deal alert delivery |
| Flight preferences (origin, destination, budget, currency) | Running your automated price scouts |
| Notification settings (Telegram ID, phone number) | Sending alerts via your chosen channel — only if you provide them |
| Subscription tier and billing status | Enforcing plan limits; managed by Lemon Squeezy |
| Usage data (scout scans, deal alerts sent) | Service analytics and billing accuracy |
We do not collect physiological data, government IDs, or financial card details. Payment card data is handled entirely by Lemon Squeezy and never passes through our servers.
2. How We Use Your Data
- To operate your flight scouts and deliver price alerts
- To manage your account and subscription
- To improve service reliability and performance
- To respond to your support requests
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Third-Party Services
To provide the Service, we integrate with the following providers:
- Supabase — database and authentication (data stored in encrypted EU/US data centres)
- Anthropic Claude — primary AI model for deal analysis and Butler chat (your email is never sent to the AI)
- Google Gemini — fallback AI model (same data handling policy; no personal identifiers sent)
- Travelpayouts — flight price data source (only route and date parameters are shared)
- Lemon Squeezy — payment processing and subscription management
- Vercel — serverless hosting (no personal data stored at the edge beyond request logs)
- Google Analytics & Google Ads — website-only (not in the mobile app); aggregate usage analytics and advertising conversion measurement
4. Data Retention
Your data is retained for as long as your account is active. If you delete your account, all profile data, flight scouts, and deal history are permanently deleted from our production database within 24 hours. Backup copies may persist for up to 30 days before being purged.
5. Cookies and Tracking
We use essential session cookies to maintain your login state.
On our website (theflightagent.app), we use Google Analytics to understand aggregate, anonymised usage, and Google Ads conversion measurement to gauge the effectiveness of our advertising. These set cookies and may collect device identifiers and usage events.
In our mobile app, these are disabled — the app contains no Google Analytics, no Google Ads pixel, and no third-party advertising or analytics trackers. App users are not tracked for analytics or advertising.
6. Security
Data is stored in encrypted Supabase databases with row-level security policies. Authentication uses industry-standard JWT tokens. All data in transit is encrypted via TLS. We follow security best practices and regularly review our infrastructure.
7. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — correct inaccurate data via your profile settings
- Deletion — delete your account and all associated data at any time from your dashboard
- Portability — request your data in a portable format
- Object — object to processing of your data in certain circumstances
To exercise any of these rights, contact us at support@theflightagent.app. We will respond within 30 days.
8. Children's Privacy
The Service is not directed at children under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
For privacy-related requests or questions, email us at support@theflightagent.app